We’re thrilled to share some exciting news that reflects our unwavering commitment to excellence here at Piper Shores. We’ve officially been recognized with the 2025 Bronze – Commitment to Quality award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL)!
This isn’t just any award; it’s a prestigious national distinction that underscores our dedication to strong operations, clear leadership, and a continuous focus on improving the care that we provide to our residents.
What Does the Bronze Award Mean for Piper Shores?
The Bronze Award is the vital first step in a rigorous, three-tiered national recognition program. It honors long-term and post-acute care providers who consistently demonstrate excellence in key areas like leadership, strategic planning, and overall systems management. This framework is aligned with the renowned Baldrige Performance Excellence Program, a national standard for organizational performance.
As Philip Jean, CEO of Piper Shores, shared, “This award is a testament to our entire team’s relentless dedication to providing the highest quality of care and an exceptional living experience for our residents. It validates our disciplined approach to operational excellence and our commitment to improving the lives for those we serve. We’re not just building community; we’re fostering a resilient, high-performing organization that evolves with the needs of senior living.”
A Commitment to Continuous Improvement
The AHCA/NCAL National Quality Award Program isn’t something you simply apply for and receive. It’s a deep dive into an organization’s operations. Trained experts evaluate providers against nationally recognized standards designed to guide communities like ours toward superior performance in enhancing the quality of life and care for residents.
To be considered for the Bronze level, Piper Shores developed a comprehensive organizational profile that outlined our vision, mission, commitment to our residents, and our strengths and challenges.This achievement now makes us eligible to pursue the next level: the Silver – Achievement in Quality Award.
Cathy Bergland, AHCA/NCAL National Quality Award Board Chair, perfectly summed it up: “Receiving this award marks the beginning of an exciting journey towards excellence. Congratulations to Piper Shores for this significant achievement. I encourage you to take some time to celebrate and continue striving for higher levels of quality and performance.”
We’re incredibly proud of this recognition and excited to continue our journey of distinction. The 2025 National Quality Awards will be formally presented later this year at the AHCA/NCAL Convention & Expo in Las Vegas.